To Dial Down Campus Tensions, Colleges Teach the Art of Conversation

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Dialogue is an essential part of college. As anger over the war in the Middle East has brought upheaval to campuses, it has also become a key way schools try to reduce conflict.

Uniformed police officers stand in the foreground. Behind them, protesters on a bridge wave a Palestinian flag.
In the spring, when campuses were caught up in protests and counterprotests over the Israel-Hamas war, some universities used arrests and suspensions to dial down conflicts. Now they’re trying new strategies.Credit...Amir Hamja/The New York Times

Anemona Hartocollis

Dec. 14, 2024, 5:00 a.m. ET

On a warm November day, a group of Columbia University professors set up “listening tables” near the center of campus and hailed students rushing to class, inviting them to stop and talk.

About a dozen students, alumni and faculty members sat down, grabbed some free pizza and chatted about how the protests over the Israel-Hamas war had alienated some of them and inspired others.

Then, a woman in a kaffiyeh, the traditional Palestinian scarf, spoke up and the tension rose. Over the past year, her view of the conflict had evolved, she told the group. She talked about “this genocide.”

“I wouldn’t call it a genocide,” said Scott Barry Kaufman, an adjunct psychology professor moderating the group. “Do you hate me because I disagree with you?”

No, she did not hate him — “for that reason,” she said.

“Ouch,” Dr. Kaufman replied.

As campuses have been caught up in protests and counterprotests over the Israel-Hamas war, universities have tried to regain control and dial down the temperature, driven in part by pressure from outside forces like alumni, politicians and federal civil rights investigations into antisemitism on campuses. In the spring, some resorted to force, with arrests and suspensions.

Now, more of them are trying the gentler but also messy art of conversation as an antidote to student unrest.


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